SacRT GO Paratransit Service

SacRT GO
Paratransit Services

SacRT GO Paratransit Services offers ADA-compliant transportation for individuals with disabilities, providing safe and reliable travel within the designated service area.

Eligibility and Contact Information

Riders must meet ADA requirements and complete our eligibility process. Visit sacrt.com/accessible to learn more and download your application.
For reservations, dial 916-321-BUSS (2877) and select option #2. Our dedicated team is available from 7 a.m. to 5 p.m. to assist you.
Plan your trips with ease by scheduling up to two days in advance, with bookings accepted until 5 p.m. the day before.
Enjoy SacRT GO's flexible hours, matching fixed route bus and light rail services. Travel from 4:30 a.m. to 1 a.m. on the Blue Line for convenience.

All previous policies for ADA paratransit service and Non-ADA service remain in effect, SacRT GO is providing both services.

Streamline Your SacRT GO Trip with the App

The SacRT GO Paratransit Mobile App is now available for download on the App Store for iPhone users and Google Play for Android users.

Steps to Get Started

Features

Note: Riders can book rides during regular reservation hours, Monday-Sunday, 8 a.m. to 5 p.m.

For help setting up your account,click here.

For additional assistance, dial 916-321-BUSS (2877)

get started with

ZipPass Mobile Fare App

Follow our easy guide to download the ZipPass app and start your journey towards hassle-free, paperless, and cashless commuting.

Step 1: Download the App

Available on the App Store
and Google Play

Step 2: Create an Account

Step 3: Setup Payment Method

Link your preferred
payment option.

Step 4: Purchase SacRT GO Ticket

Buy tickets in advance or for immediate use.

Step 5: Active Pass

Activate just before boarding the SacRT GO shuttle.

Step 6: Show Active Pass

Present to the bus operator or
fare inspection staff.

Services

ADA Paratransit Service:

ADA Paratransit Service ensures accessible transportation for eligible riders, offering curb-to-curb and door-to-door options as needed.

Non-ADA Service:

SacRT provides non-ADA paratransit services for individuals who may not meet ADA criteria but still require specialized transportation options.

Supplemental Services (UZURV):

To enhance service quality, SacRT partnered with UZURV, an Adaptive Transportation Network Company. UZURV provides additional support services to complement existing paratransit offerings, ensuring broader service coverage and flexibility. UZURV drivers provide door-to-door service with vehicles marked by a UZURV sticker and a SacRT GO magnet. A new decal was added to the front passenger window in early 2024.

Service Area Map

ADA service is within 3/4 mile of an active bus route or Light Rail station, SacRT GO will also provide service within the SacRT service area that is beyond these minimum requirements. For questions about the service area, please call 916-321-BUSS (2877).

Fares

SacRT has updated the fares for paratransit services, including free access to SacRT fixed routes with the ADA 60-ride monthly pass for $137.50. This pass is fully electronic and managed through SacRT’s Ecolane dispatch software. A Reservation Specialist can verify monthly pass balance and book ADA trips. Single ride tickets for ADA and Non-ADA trips are $5.00 each. Previous fare media purchased before June 28, 2020, will be honored, except the discontinued 44-ride pass.

Single Ride Fare (one-way trip)

ADA 60-ride Monthly Pass

Companion

Personal Care Attendant (PCA)

Children Under Age 5

44-Ride Monthly Pass

Past SacRT GO Open Houses

March 2024

October 2023

April 2023

June 2020

Recordings:

Rider's Guide

The SacRT GO Rider’s Guide is in the process of being revised. A new version will be posted soon. If you have any questions in the meantime,
please call 916-321-BUSS (2877).