The Alert SacRT mobile reporting app is available for download from the App Store (iOS) and Google Play (Android). The app provides light rail service alerts and offers a quick and discreet method for reporting safety and security concerns directly to SacRT Police Services (RTPS) using a smartphone or tablet.
Service Alerts
The app allows users to choose to receive light rail service alerts for each specific light rail line, Blue, Gold or Green. The light rail line alert options can be found by clicking the “More” button and then click on “Service Alerts” for the specific lines.
Safety and Security Reporting
From the app home screen, users have two easy options for contacting RTPS:
- Know your route. Plan your route ahead of time and leave early so you’re not rushed. Have a backup route just in case there’s a delay with your first plan.
- Stay alert of what’s going on around you. If you need to use your phone, look up from your screen often, and keep one earbud out so you can hear what’s going on around you. If you ever see someone acting in a way that makes you uncomfortable, move away. Sit closer to the bus/train operator or switch to another bus or train car.
Users without a smart phone can send texts directly to RTPS at 916-318-3330.
Bus riders can continue to track their bus on the SacRT Bus Tracker at m.sacrt.com.